Frequently Asked Questions


+ What do the videos provide?

These videos emphasize basic fundamentals to get you started, making it ideal for anyone of any age with very little or no tennis experience to learn play and love the game

+ What device is required to access the videos?

Videos may be accessed through your computer, laptop, tablet and or smartphones.

+ Where can I watch these videos?

Enjoy tennis videos on-demand 24/7 at your own pace, right from the comfort of your own home, or while you are on the tennis court

+ Refund Policy

All purchases and subscriptions are non-refundable and non-transferrable. Monthly subscriptions can be cancelled anytime through your portal.

+ How many videos are accessible to me?

During your membership term, you will have access to all current and upcoming videos within your subscription. Once your membership expires, you will need to renew before your expiry date for continuous access to the videos.

+ What does engagement tracking mean?

The Sprout Video platform knows exactly who is accessing the video, tracks their email address and IP address and the total time that viewers have watched to date. This is to help improve the video engagement and to improve the overall user experience when accessing the playlists and programs. Also, the platform tracks users based on their browser, location, operating system, and the devices that are being used to ensure that there is no sharing of a user ID. All user ID’s are to be kept confidential. Learn Play Love Tennis enforces an abuse-prevention system by disabling a user account in the event of log in misuse. “For Example”: Sharing your ID user credentials, password with other unsubscribed users

+ What payments do you accept for memberships?

You can pay for your membership by PayPal. All payments and forms must be completed prior to having access to for the tennis training and conditioning videos. Membership payments are made for a yearly membership plan or for a six month plan. Your membership fees and taxes will depend on where your permanent address is.

+ What types of subscriptions do you offer?

● Monthly subscription

Taxes are not included and will be calculated accordingly based on your residential location.

If you are under 18 years, you need your parents’ consent before becoming a member and accessing the training site.

An invoice will be provided to you following your payment.

You understand and agree that you have committed to your paid membership to access the training site with no refunds.

Once we receive the forms, and your user access is created. You will have unlimited access to the videos and begin learning the game at your leisure and pleasure within the registered membership term.

Contact us.

ask@learnplaylovetennis.com

 

Still have questions? Send us a message and one of our team members will get back to you as son as possible